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Sr. Capability Manager
Minneapolis, Minnesota  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on November 27, 2021
Job Id #51026 Posted September 30, 2021


  • Our Capability Development and Management groups are vital to enterprise success and are leaders in driving the future growth of Group.
  • Success in these careers relies on many factors—your ability to deal with ambiguity, ability to adapt and embrace change, and a long-term commitment to making health care better for everyone.

Capability Manager

The Capability Manager works closely with the business Capability Director, information technology, business operations, and other stakeholder teams to deliver solutions that ensure critical business capabilities are implemented effectively to achieve expected efficiencies, medical cost savings and return on investment.

  • Manage capabilities across their lifecycle, broadly applying prioritization framework to drive delivery
  • Lead the development of new capabilities, as well as drive and enhance existing capabilities from idea inception to launch
  • Establish lasting relationships with key business stakeholders to enable strategic alignment of capabilities.  Mediate between business leaders and the technical teams communicating needs and translating needs into new features for the team to design.
  • Lead efforts to fulfill defined product solutions, ensuring those solutions follow the vision and strategy of our business teams and stakeholder groups.
  • Drives engagement with technology or operations on requirements and approach for desired business outcome


  • Demonstrates accountability and ownership of programs/projects, SME support assigned to successfully deliver on assignments
  • Collaborate with line of business stakeholders and Tech partners to understand, establish, manage and prioritize impacted technology & operational processes needed to support key business initiatives
  • Thought leader adept at working with stakeholders to define consumer and business needs and translating them into clinical workflows, capabilities, features and requirements
  • Drive T-Shirt size estimates at the capability level
  • Create and manage backlog of Theme and Capabilities and their priority
  • Attend and collaborate with PMC groups representing the Clinical Domain
  • Leverage Cost Benefit and Risk to create and refine capabilities and features
  • Promotes and provides leadership to product owners and scrum teams, acting as an escalation path for projects/program initiatives
  • Supports and provides all status updates to established project administration processes (Rally, Demand, SharePoint etc.)
  • Effectively navigate, build and cultivate cross-functional, cross-enterprise relationships with stakeholders; partnering to gain support and buy-in to enable action and delivery of functions, services, and solutions
  • Identify, communicate and drive critical issue resolution and decision making
Preferred Qualifications
  • Expert knowledge, understanding and experience with business processes, capabilities and products
  • Excellent understanding and awareness of clinical technology and operational capabilities
  • Solid financial acumen capable of understanding, managing budgets and value realization
  • Exceptional Customer service/advocacy experience
  • Uses enterprise-wide thinking and business knowledge to solve problems; Challenges current thinking
  • Expertise with analyzing business needs to determine capability impacts
  • Experience leading product / capability analysis, impact and design strategy in large programs
  • Demonstrated ability to work effectively and achieve goals in a highly matrixed environment
  • Collaborator with the ability influence at all levels within a large dynamic organization, across multiple stakeholder groups
  • Excellent communication skills including written, spoken, and formal presentation communications.
  • Ability to assimilate quickly to new environments and pressures (business and customer trends, environments, opportunities), exhibits flexibility and applies a continuous learning mindset in all aspects of work
  • Demonstrated change management experience, helping an organization understand and adopt new ideas and new ways of operating, including innovation and speed to market
  • Expertise with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Scrum, PMC, etc.) or toolsets (Rally, Jira, etc.).

Bachelor’s degree or equivalent work experience

Skills/attributes Preferred

  • Perfect candidate will have prior Product Owner and Capability Manager/Director experience, be organized, understand clinical applications for utilization management, either InPatient or Prior Authorization or Appeals.

Working Time:

  • Work hours 8am-5pm CST

Interview Process:

  • Interviews will be all video calls

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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