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MDM Lead - Mobile Device Management
Mounds View, Minnesota  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on November 28, 2021
Job Id #51023 Posted September 30, 2021

Position Description:

  • Looking for a highly motivated and energetic individual to join our Global IT Connected Care team. 
  • The Senior IT Business Systems Analyst will support mobile applications and mobile hardware for patients, physicians, caregivers, and the general public.
  • This position will focus primarily on connected care solutions as a mobile ecosystem Subject Matter Expert (SME).
  • Strong communication skills are required to work with numerous functional areas and different levels in the organizations.
  • You will have the opportunity to create real value working on projects across various mobile OS platforms including iOS and Android

Position Responsibilities:

  • Manage medium to large demand mobile medical projects; coordinating with business partners to facilitate product launches
  • Attend and contribute to challenging meetings & discussions with cross- functional representatives including R&D, Marketing, and IT
  • Collect, interpret, document and prioritize business and operational strategies and requirements
  • Work collaboratively with end-users and business partners to assess the business customer requirements, match these requirements to objectives and guide them to the applicable processes and products including developing specifications and enhancements that will achieve the customers and business goals
  • Help manage the expectations of the customer (i.e. balance their needs with wants and educate as appropriate)
  • Contribute to the translation of functional business requirements to technical solutions and articulate these solutions to high-level audiences
  • Understand and document complex processes using current tools and techniques such as process maps or diagrams, and MS Visio software
  • Provide support and end-user training for externally facing mobile apps and hardware
  • Ensure proper validation documentation is in place for all projects (i.e. company's  System Compliance Methodology (MSCM))
  • Provide detailed functional knowledge and maintain insight to current industry best practices and how they can be applied to company.
  • Ensure that company's  systems and the information on them are protected in accordance with company's Information Protection Policies and Standards, as well as best Information Protection practices
  • Other Duties as requested

Basic Qualifications:
Education Required

  • Bachelor’s Degree

Years of Experience

  • 4+ years of IT experience with a Bachelor’s Degree
  • 2+ years of IT experience with a Master’s Degree

Specialized Knowledge or Skills Required

  • Experience with mobile applications
  • Mobile device management (MDM) experience
  • Knowledge of the mobile health space, both health & fitness as well as medical/clinical mobile apps
  • Experience with deploying mobile apps into the public stores. Ex: Apple App Store or Google Play Store
  • Product Development Process experience
  • Experience with consumer facing IT solutions, preferably mobile applications
  • Knowledge of FDA (and other agencies) regulation
  • Experience with HIPAA
  • Ability to map and translate business process or concepts into technical requirements and vice versa
  • Project management experience
  • Experience with creating application training documentation
  • Excellent communication (written, verbal & presentation) and meeting facilitation skills
  • Ability to manage multiple, complex priorities
  • Strong decision making abilities and problem resolution skills
  • Strong interpersonal, oral, presentation, and written communication skills
  • Ability to understand end-audience needs and requirements
  • Strong understanding of business processes and vocabulary
  • Ability to work collaboratively
  • Experience in business process definition, requirements definition and technology solution research
  • Medical Technology and/or Life Science industry experience, specifically company's Experience
  • Lean Sigma experience

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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