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Sr. Epic Administration
Detroit, Michigan  |  Onsite
Contract to Hire Position
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Applied on October 18, 2021
Job Id #50674 Posted September 17, 2021


Description:

Duties: 

  • Plans, designs/builds, tests, implements, and supports the needs of Epic Security software · Participates on cross-functional teams as required to ensure integration and alignment of build, process design, and configuration of workflows. 
  • Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner.
  • Investigates, tests, resolves problems related to application. Ensures that the team provides high level of customer service and appropriate coverage off-hours for critical problems. 
  • Identifies, escalates and resolves issues that impact infrastructure and application performance. 
  • Works with IT, Helios team and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows. 
  • Assumes responsibility for keeping informed about changes in policies and procedures.

Skills:

  • Excellent interpersonal skills
  • Good customer service skills
  • Ability to manage multiple tasks

Education: 

  • Bachelor's Degree 
  • EPIC certification

Skills and Experience:

  • SQL
  • EPIC CERTIFIED

 

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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