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UX Researcher
Bloomington, Minnesota  |  Remote, Hybrid
Contract Position
It appears that you have already applied to this job.
Applied on October 18, 2021
Job Id #50485 Posted September 13, 2021

•    Work with Product Owners, BAs, and UX designers to define scope and cadence of testing
•    Author research plans to articulate goals, plans, and research strategies and share that out with the project team
•    Author facilitator guides and identify tasks to test for research sessions with users
•    Share research plans, guides, and reports with Lead Experience Researcher to ensure proper protocol and best practices are followed during onboarding phase
•    Conduct a variety of user research methods across the public website and B2B websites (primarily usability testing and interviews, but this could include card sorting, tree testing, and first click testing)
•    Conduct SME interviews
•    Analyze research findings and communicate them to project teams and stakeholders, providing strong guidance and recommendations on the most ideal next steps, based on the research 
•    Author reports articulating your findings
•    Work closely with UX designers to create personas and recommend design improvements

•    3+ years of relevant work experience
•    End-to-end experience with the user research lifecycle (study design, recruiting, moderation, analysis, reporting, communicating insights)

Bonus qualifications
•    Experience with UserZoom Go and Optimal Workshop
•    Previous experience in health care and/or health insurance
•    Previous experience with UX or UI design

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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