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CX Strategist
Golden Valley, Minnesota  |  Remote, Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on August 1, 2021
Job Id #49064 Posted July 15, 2021


  • Bachelor's Degree
  • Preferred 7+ years relevant business leadership experience in CX or customer-focused integrated Marketing
  • Experience with customer empathy interviews/insight gathering
  • Comfortable defining and refining work in ambiguous situations
  • Ability to communicate effectively with business partners and leaders across levels, functions and cultures, positively influencing the advancement of priorities
  • Ability to think systemically and lead complex processes, while also paying attention to details and maintaining a high degree of accuracy
  • Imaginative, curios, creative and out-of-the-box critical thinker
  • Demonstrated ability to manage multiple projects and timelines
  • Ability to demonstrate a creative approach to problem solving that leverages and challenges current thinking
  • Experience working in a matrixed/cross-functional organization


  • Experience in organization pursuing digital transformation, particularly in the CPG or retail industries
  • B2B and B2C Marketing Experience
  • Resilience + ability to coach/guide the team during ongoing change & ambiguity
  • A passion for team and culture building
  • Experience working in Agile/Product teams a plus

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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