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Omnichannel and Messaging Analytics Consultant
Minnetonka, Minnesota  |  Hybrid, Onsite
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Applied on July 25, 2021
Job Id #48989 Posted July 13, 2021


Projects the candidate will be working on:

  • Messaging platform effectiveness and expansion analytics - will help UHC measure the effectiveness of it's messaging and associated digital platforms.
  • Conduct analyses on operational efficiencies, cost and experience and generate insights for the omnichannel leadership and strategy teams.

Team and Team size:

  • Sole contributor - but working with with data scientists, reporting teams as needed.

Top Responsibilities:

  • Data ETL, prep and analysis from SQL, Oracle and big data environment
  • Generate Analytic insights from data
  • Executive presentations of data insights
  • Consulting with operations on strategy for omnichannel expansion

Software tools/skills:

  • SQL, Hive, Spark
  • Statistical Analysis
  • Adept at Excel
  • Tableau/Power BI
  • Data visualizations and building compelling visual stories
  • Knowledge of NLP/text mining are a plus, but not required
  • Knowledge of chatbot effectiveness are a plus, but not required

Skills/attributes:

  • SQL, Hive, Spark
  • Statistical Analysis
  • Adept at Excel
  • Tableau/Power BI
  • Data visualizations and building compelling visual stories

Nice to have:

  • Knowledge of NLP/text mining are a plus, but not required Knowledge of chatbot effectiveness are a plus, but not required

Working Time:

  • 8 AM to 5 PM

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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