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IT Application Administrator
Detroit, Michigan  |  Remote
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Applied on July 25, 2021
Job Id #48646 Posted June 28, 2021

Troy, Michigan
IT Application Administrator
12 month Contract - Could consider CTH but doesn't have to be a CTH

    
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Provide support to end users and interfaces with Service Desk personnel, providing knowledge base articles and guidance.
2. Administer IT application portfolio Systems, environments, upgrades and security.
3. Assist in the Implementation, Configuration and Support of new services and applications.
4. Support senior personnel with weekly/monthly operational checklists, documentation and process improvements.
5. Coordinate with Infrastructure Teams for trouble-shooting, capacity and performance issues.
6. Assist in the installation of IT application portfolio System, other patches as required.
7. Assist in Disaster Recovery planning, and testing for IT application portfolio applications.
8. Adhere to Change Management processes, represent IT application portfolio application and other changes as necessary at Change Management meetings.
9. Deploy and administer Application and third party tools as required; other platforms as necessary.
10. Support IT application portfolio Application environments and software including third party products and software upgrades on 24X7 on call basis including at off-business hours as directed by the management.
11. Monitors and coordinates installation and upgrades of software as necessary to enhance performance. Research or assist in various software products as required; recommend solution and implements approved products.
12. Utilize standard corporate tools to record changes and problem activities for tracking and resolution purposes.
13. Ensures proper documentation and on-time delivery of all technical artifacts and deliverables.
14. Keeps abreast of new Tools & Technology and functionalities across the solution domain.
15. Promotes teamwork and mentors junior personnel.
16. Initiates a personal training plan, continues acquiring skills and knowledge, and pursues an understanding of the organization’s business plans and strategies.

3-5 years of application administration or development required.
· 1+ years of SharePoint site-level administration or web development required.
· 1-3 years of experience working with applications hosted on a Windows and SQL platform required.
· Ability to work off hours in 24x7 production support environment required.
· Experience supporting third party applications required.
· One (1) year of experience in a Healthcare setting preferred.
· Vendor Management experience preferred.
· Experience with Service Now service management software preferred.
· Experience with SharePoint on premise and Office 365 preferred.
· Good expertise within the healthcare industry.
· Good understanding of server virtualization technologies.
· Excellent communication and interpersonal skills.
· Proven ability to peer review functional and technical tasks.
· Proven ability to work independently and as a team member.
· Ability to be flexible and work analytically in a problem-solving environment.
· Good organizational, multi-tasking, and time-management skills.
· Work closely with multiple teams: application, network, security and storage teams.
 

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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