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Omnichannel/VCC Developer
Basking Ridge, New Jersey  |  Onsite
Contract Position
It appears that you have already applied to this job.
Applied on August 1, 2021
Job Id #48507 Posted June 22, 2021

Projects the candidate will be working on:

  • VCC Desktop end of life has been extended until 2023 based on omni agent migration plan. During this time frame,
  • VCC Desktop has to perform PLM / upgrade to support SQL 2016, Windows 2016 and Internet explorer EOL which would require significant efforts and capacity.
  • These new resources would be working on delivering these 3 and any other upgrades that are required to support VCC Desktop until End of life.

Ideal Background:

  • Resource should have minimum 4 years of relevant experience in Microsoft technologies with good knowledge on below technologies
  • .net frame work – 8 years
  • WCF, Ajax – 6 years
  • Unit testing – 4 years
  • Configuration management tools – 4 years
  • IIS – 4 years
  • LINQ, Entity framework – 4 years
  • CTI (Computer Telephony Integration) – 4 Years


  • net frame work – 8 years
  • CTI (Computer Telephony Integration) – 4 Years
  • Candidate having CTI integration exp, working exp on building thick client application using WPF and .net Framework would be given preference.

Team and Team size:

  • Part of a team.
  • Team, Architect, Scrum Master, Developers and Quality Analysts

Top Responsibilities:

  • Excellent analytical, problem solving and troubleshooting abilities
  • Participate in walk through, inspection, review & onshore group meetings
  • Ensure compliance to Project defined standards & processes.
  • Participate in the design discussions and suggest the project design.
  • Own the deliveries from offshore for the assigned project.

Software tools/skills:

  • Tools
  • Visual Studio
  • SQL Server Management Studio
  • Skills
  • Expertise in WPF, .Net framework, CTI background.

Technical Skills:

  • Should have executed the complete SDLC on project using .net framework 2.0, 3.5 & 4.0.
  • Should have experience on, C# and SQL server 2012,2016.
  • Should have experience with some of the following technologies: Server technologies (Windows 2012, Windows 2016), Client technologies (HTML, DHTML, XML, Windows Communication Foundation, AJAX, WWF)
  • Should be able to execute Unit Testing (Plan, Prepare & Execute). Should have idea about configuration management tools like TFS, Jinkins and Github.
  • Should have experience in LINQ, entity frame work.
  • Should have experience in IIS 6.0, 7.5
  • Experience on Web API is desirable.
  • Experience in Contact Center domain, building CTI integrations with Cisco and Avaya call management systems

Nice to have:

  • LINQ, Entity framework
  • Web API
  • TFS
  • Jenkins

Working Time:

  • 8am-5pm Monday through Friday, potential weekend support

Interview Process:

  • a. How many rounds? 1 or 2
  • b. Video vs. phone? Phone
  • c. How technical will the interviews be? There will be a very technical component of the interview.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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