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Systems Mgmt Specialis
Eden Prairie, Minnesota  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on June 24, 2021
Job Id #48273 Posted June 10, 2021


Projects the candidate will be working on:

  • Supporting the night/weekend shift monitoring the health of the IBMi environment.

Ideal Background:

  • IBMi Operations specific. Experience as an IBMi Operations Operator. IBMi is the industry is also referred to as AS400 and iSeries, which are older names for the platform.

Team and Team size:

  • 10 IBMi Monitoring/Operations people that cover a 24 x 7 schedule

Top Responsibilities:

  • • Observe IBMi system performance for RxClaims processing and report out on any issues.
  • • Analyze IBMi console instructions, queries, error messages, Robot jobs, programs and job control language information to determine proper operating procedures
  • • Complete system back-ups of production data through weekly and monthly backups. This activity is heaviest on the weekend and will be a big part of this job.
  • • Create device descriptions and output queues (printer connectivity).
  • • Perform payment balancing.
  • • Support Sterling Integrator through monitoring and fixing client file transfers.
  • • Maintain records of completed tasks required to support the daily, weekly, monthly and yearly processing.
  • • Work with CLP (Command Language Programming) on the IBM i.
  • • Inform management, systems, and programming personnel of errors or problems with job processes or equipment.
  • • Monitor and control work flow through job queues and console messages, as required or assigned, to ensure that completion deadlines and production standards are met.
  • • Review production printouts and reports to ensure quality standards are met.
  • • Answer telephone to assist users with IBMi problems or questions.
  • • Develop and maintain operator documentation on daily, weekly, monthly and yearly processing operations.

Skills/attributes:

  • 4 or more years of IBMi Operations experience
    Working knowledge of IBMi Operating system
    Must be able to work the night shift and weekends, working nights is not for everyone

Nice to have:

  • • Experience with ServiceNow for ticketing or a similar ticketing tool.
  • • Analytical, organizational and problem solving skills.
  • • Excellent interpersonal communication skills required with internal staff and external customers.
  • • Understanding of general computer terminology for proper communication between internal staff and department personnel.
  • • Self-motivated individual that works well with a team or individually as necessary.
  • • Personable, interacts well with co-workers, especially co-workers within the Information Technology department.

Working Time:

  • This is a 3rd shift weekend position: Friday - Monday, 9pm to 7am CT
  • The work schedule is Friday – Monday, 9pm to 7am CT.

Interview Process:

  • a. How many rounds? 2 rounds if needed
  • b. Video vs. phone? Using Teams with video
  • c. How technical will the interviews be? Questions will be around their experience doing IBMi Operations work as well as their customer service skills when emailing or talking to people in the company.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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