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Information Architect
Reynoldsburg, Ohio  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on July 25, 2021
Job Id #48242 Posted June 9, 2021


  • Our UX Strategy, Research and Design Team brings to life a unified digital platform that supports our specialty retail brands across multiple geographies and partners.
  • The products and capabilities we deliver enable us to significantly accelerate global digital growth. Through a variety of methodologies, we support product teams that build configurable features and capabilities to continually drive an enhanced end user experience and greater business performance. We do this by:
  • Understanding the motivations and needs of our millions of customers—and building design solutions that best serve them
  • Collaborating with business and brand partners to create technology, capabilities, and processes that allow for efficient set-up, monitoring, and management of their digital experiences
  • Advocating for the learnability, efficiency, memorability, and desirability of new or enhanced features and functionality across the breadth of the user journey
  • Operating within a Lean/Agile development process that allows us to launch and learn quickly
  • In addition, how we build solutions is as equally important to what we build. all UX team members are expected to advocate for, and design within, a systems-based methodology that allows for configurability, customization, and specialization of re-usable components that enables scalability and quality.


  • Assist UX Strategy in bringing strategic opportunities to the  e-commerce digital platform in an organized and structured manner.
  • This role is an extension of the User Experience (UX) team, a multi-disciplinary group of designers, researchers and strategists who collaborate closely with each other and the larger organization to create effortless and effective customer experiences.
  • The Information Architect works closely with UX Strategy and Digital Merchandising to ensure that the site experience is clear, consistent and user-centric while meeting business goals.


  • Partner with UX Strategy to discover solutions that best achieve business goals and user needs
  • Support UX strategy by translating strategic opportunities to site flows and content mapping
  • Produce user flow diagrams that articulate complex user journeys across multiple web pages and touch points
  • Contribute to content organization and hierarchy to ensure that page narratives meet user needs and business goals
  • Make recommendations for site structure with SEO best practices and implications in mind 
  • Analyze site performance data and make recommendations for improvement
  • Assist UX and Digital Merchandising with navigation structure and taxonomy 
  • Conduct assessment of website to determine usability and structural efficiency
  • Evaluate the organization, labelling, navigation, and search systems of websites/applications to spot areas that require modification


  • BA or MA in HCI, Computer Science, Information Systems or equivalent experience 5+ years creating online/digital site experiences—e-commerce specifically Excellent communication and teamwork skills
  • Ability to think analytically and critically to make logical conclusions on site performance and recommendation
  • Must have a diverse portfolio of work to demonstrate skillsets in site structure and content organization
  • A proven track record collaborating on projects to translate complex concepts into easy-to-understand interactive experiences
  • Passion for creating great user experiences with actionable knowledge of the digital landscape including current industry and user trends, emerging technologies, and standards .
  • Ability to scope, organize and execute multiple projects with interrelated goals

Nice To Have

  • Fashion retail/experience 


Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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