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Business Analyst
Eden Prairie, Minnesota
Contract Position
It appears that you have already applied to this job.
Applied on April 16, 2021
Job Id #46332 Posted March 18, 2021

Essential Functions/Responsibilities:

  • Utilize acquired knowledge of (Sales Cloud, Service Cloud, Marketing Cloud) and strategic thought to analyze current business processes, suggest improvements, and participate in the implementation of new functionality
  • Drive overall project milestones through completion; perform impact analysis and project estimation activities to ensure key deadlines are met
  • Lead requirement and design sessions with business partners
  • Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details
  • Research potential business requirement solutions using various resources, including, but not limited to,
  • Develop and document work flow processes and procedures
  • Create mock-ups/wireframes as visual design concepts and present possible solutions to business stakeholders
  • Create functional requirements for developers and provide suggestions during the development stage that meet the customer's business needs
  • Work with technical team to transform new requirements into design and implementation
  • Coordinate communication with business partners throughout the project lifecycle
  • Serve as the primary point of contact for supported business systems, and perform functional and second-level technical support as needed

Secondary Functions:

  • Support testing cycles (system, E2E, UAT, regression)
  • Assess change impact and/or support creation of Training/Training Materials.
  • Create status reports and executive presentations for leadership

Job Scope:

  • Responsibilities may vary by project
  • Duties are often performed independently but larger projects are delivered as a team

Specific Job Skills and Experience:

  • Salesforce Certified Administrator certification as well as 2-5 years of Salesforce hands-on experience
  • Minimum 2 years experience working closely with Salesforce Developers, assisting in design and development recommendations
  • Must have strong Salesforce Lightning knowledge/experience and understanding of constraints of the platform
  • Knowledge of Agile and Scaled Agile (SAFe) methodologies required, inclusive of Jira Atlassian toolsets to manage backlog (Epics, Features, Stories)
  • Ability to recognize complex problems vs. objectives and apply creativity to analyze situations, develop solutions and procedures
  • Exceptional written and verbal communication skills, as well as active listening skills
  • Expert presentation skills with ability to build compelling PowerPoint presentations and advanced excel skills

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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