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Technical Consultant
Abbott Park, Illinois
Contract Position
It appears that you have already applied to this job.
Applied on April 16, 2021
Job Id #46144 Posted March 9, 2021


  • Contract Technical Consultant position will primarily perform duties supporting customer training, troubleshooting and software upgrades for a CLIA-waived instrument platform through Webex and other virtual platforms.
  • Instruments may be located in hospitals, urgent care facilities, physician office labs, clinics and emergency departments and support duties include training RNs, Medical Assistants, MDs and/or Medical Technologists to use the testing platform and other duties as indicated.
Other duties may include:
  • Provide virtual or onsite set-up support for laboratory instruments at customer sites
  • Work virtually or onsite to customize administrative settings of new instruments
  • Provide technical training and education on the system to customers: 45 minutes with 1-5 people typically, with 3-5 sessions a day over a span of 2-3 days; may cover multiple accounts in this timeframe depending on location and timing of conversions to the new instrument
  • Run quality control with trainer to sign off
  • Troubleshooting
  • Complete appropriate reporting to ARDx -Field Support Request and additional required reporting
  • Preferred Bachelor of Science degree in Medical Technology, MLT will be considered.
  • Experience using point of care testing, Point of Care Coordinator experience a plus
  • Preferred 5-year minimum experience as a medical technologist in a clinical lab
  • General understanding of sales, commercial teams
  • Excellent verbal communication skills with a high level of responsibility
  • Ability to travel

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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