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User Experience Designer
Richfield, Minnesota
Contract Position
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Applied on April 13, 2021
Job Id #45712 Posted February 12, 2021



Business Overview:   
Tell me about your department:

  • People, relationship and collaboration are at the center of how we envision the future and create new empowering, modern experiences. 
  • The Employee Experience team seeks a future thinking, human-centered, energized candidate to make a positive impact on our fast-paced, customer-obsessed team. 
  • You will be a UX and Service Design practice leader and have the ability to lead world-class design experiences and represent the employee and customer user need throughout the lifecycle of a project/experience. 
  • As we create a new product experience you will have a background in facilitating, leading conversations with, and presenting to, team, business analysts, business stakeholders, project managers, UX peers, UX research, engineers and developers. 
  • You should also be comfortable working autonomously and with remote teams (and on site when safe to do so) and across multiple projects, managing both long term and short time timelines, and have the ability to prioritize, self-define tasks, deadlines, and conduct quality assurance to ensure final product meets UX standards to create best in class experiences for our customer and employees.


Responsibilities/Deliverables that the resource will be responsible for:

  • Relationship builder able to evangelize the mission and value of UX, build bridges, seek and gain alignment across business and discipline groups.
  • Be responsible for creating and leading best in class intuitive visions, concepts, wireframes and visual designs for new work-order product experience
  • Creating flows and journey maps to depict interaction solutions that are in line with user, business and IT requirements.
  • Ability to present UX work and findings to a variety of audiences, including business product owners, IT resources, and senior leaders in the clients enterprise.
  • Ability to work with business product owners, engineers, IT developers, business analysts, researchers, and other project resources. 
  • Ability to translate complex user need, business requirements and strategy documents into simple, concise and compelling solutions. 
  • Produce a variety of UX deliverables including visual design and information architecture.
  • Perform UX quality assurance against developed applications and log defects with development teams. 
  • Must understand mobile first and be proficient in designing for touch devices for the product evolution. 
  • Comfortable acting as a designer and partnering with designers within a framework of project requirements to completion of deliverables as required.


Skills Overview:
Qualifications: 

  • Portfolio required for submission (online or PDF is acceptable)
  • Portfolio must include visual design, user flows and wireframes 
  • 10+ years’ experience delivering digital solutions to a variety of industries 
  • 5+ years experience in leadership role with other designers is preferred
  • Experience working on website, tablet applications and other touch-based interfaces 
  • Strong ability to build relationship, collaborate and assert a point of view positively 
  • Touch and mobile first experience preferred 
  • Comfortable with ambiguity 


Preferred Qualifications:

  • Bachelor’s Degree in user experience, graphic design, marketing, human factors or similar 
  • Empathy
  • Experience transforming complex process to intuitive human-centered digital solutions.
  • Prototyping skills 
  • Understanding of HTML/CSS (position does not include front-end development)


What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role:

  • FIGMA is ideal
  • InVision
  • Jira 
  • MicroSoft Suite


What are the soft skills that you feel candidate’s must-have in order to be successful in this role:

  • Relationship builder and UX practice advocate for Human Centered Design 
  • Service Design
  • Self-driven and pro-active 
  • Comfortable representing human centered work to UX, business and IT partners


Please provide three industries that would produce fitting candidates:

  • Corporate design experience, nice to have
  • Retail, ecommerce businesses
  • Web and/or native

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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