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Valencia, California
Contract Position
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Applied on November 26, 2020
Job Id #43829 Posted October 21, 2020

This is a Business Analyst role supporting the development and implementation of a Customer Relationship Management (CRM) tool. In this role you will play a key part in driving digital transformation of existing business processes. By directly supporting the Lead Product Owner and Sr. Tech Lead, you will have an opportunity to design the new business process, automate and streamline existing work-flows, enable new capabilities and assist in deployment of the product to the end user.

• Work in a highly collaborative environment: wide-range of stakeholders and multiple partners
• Support product deployment activities: user acceptance training, training documentation, training execution plan, post-deployment validations
• Manage user stories, user acceptance criteria, and test scripts
• Design and maintain Business Process Flow-charts and Technical documents
• Assist with product deployment

Required Skills:
• Experience working with SFDC, JIRA, Visio or comparable.
• Experience working with Showpad, Brainshark, Adobe
• Impeccable attention to details and commitment to quality
• Excellent communication and presentation skills
• Self-starter and quick-learner
• Great organizational skills
• Ability to meet tight deadlines and work flexible hours

Preferred Skills
• Project mgmt experience

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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