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Email Integration Architect
Eden Prairie, Minnesota
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Applied on October 24, 2020
Job Id #43725 Posted October 14, 2020


Projects the candidate will be working on:

  • Titan is a project to help get all Acquired Entities (also referred to as Business Partners) on common communications platforms for collaboration.
  • At the moment, we are looking at doing 40+ such efforts with varying degrees of collaboration (email migration, directory synchronization, calendar sharing, and O365 Guest Access).
  • The contractors I am looking for are specifically for email collaboration.

Ideal Background:

  • The ideal candidate will have experience in O365 tenant to tenant migrations, have PowerShell scripting experience, have experience with Quest migration tools (either Quest Migration Manager or Quest On Demand Migration - preferably both), Active Directory experience, good networking knowledge (Ironports, Firewalls, routing)
  • Its helpful if they have worked in a large, complicated environment
  • Healthcare experience would be helpful due to the strict regulations that we need to be aware of, but not necessary

Experience:

  • Completing large email migrations..

Top Requirements:

  • We are looking for senior email engineers, so I would say ideally they would have a minimum of 5 years of experience in each of the following areas: Exchange, Scripting, IronPort,O365, and Project Resource.

Required Technical Skills:

  • A well rounded fully competent email administrator
  • Must be able to analyze and interpret mail flow/routing inclusive of facets such as MX records, mail appliances and Exchange servers.
  • Ability to analyze and interpret technical discovery documentation provided by businesses in order to architect and engineer migration requirements, strategy and overall solutions.
  • Extensive understanding of PowerShell and Exchange Shell commands (i.e. get-aduser, get-adobject, get-mailbox, get-mailboxstatistics, new-mailboximportrequest, new-mailboxexportrequest, etc) and switches in order to write, read and update scripts.
  • Extensive knowledge of Windows & MAC Outlook inclusive of autodiscover, archive mailboxes, adding/supporting secondary mailboxes, etc.
  • Ability to parse non-user mailbox reports in order to assist acquisitions with proper migration requirements (i.e. group vs. service mailbox, imap/pop configurations, send as vs send on behalf of, etc)
  • Demonstrate knowledge of supported operating systems/ environments/platforms (e.g., Windows Server & Workstation OS, Mac, Citrix);
  • Demonstrate knowledge of supported system infrastructure (e.g., DNS, network, storage, middleware);
  • Demonstrate knowledge of Agile Principles
  • Extensive Exchange and SaaS experience with migration activities concerning divestitures, mergers and acquisitions

Soft skills:

  • Collaborate with business partners to gain understanding of and provide ongoing support for their business needs
  • Demonstrate understanding of supported businesses and their business drivers
  • Demonstrate understanding of applicable business platforms/applications
  • Demonstrate understanding of the impact of supported systems/technologies on the business
  • Demonstrate understanding of applicable business performance metrics (e.g., KPIs, SLAs/SLGs, availability)
  • Ensure that business requirements are clearly and comprehensively documented and understood, and properly implemented (e.g., SLAs, OLAs, TSAs)
  • Ability to help translate technical process and procedure to customers
  • Follow all UHG culture, vision, mission statement and values

Team and Team size:

  • Sole contributor who will be a part of the M&A email team
  • 3 Email engineers, 2 OGS email engineer, 3 delivery managers, and 1 Product Owner

Top Responsibilities:

  • Integration of email system outside of UHG into the UHG email environment utilizing existing migration tools and systems.

Software tools/skills:

  • Quest Migration Manager, Quest On Demand Migration, Optum Dir Sync and FB scripts.

Skills/attributes:

  • Exchange, Power Shell Scripting, IronPort configuration, Agile and Customer Relationship Management.

Nice to have:

  • Project Management, Technical Writing.

Interview Process:

  • a. How many rounds? Minimum of 3 rounds with a possibility of 1 more.
  • b. Video vs. phone? Phone at a minimum. Video is possible however.
  • c. How technical will the interviews be? We expect the candidates to be able to talk through their technical experience, and perhaps talk through different scenarios and discuss their strategy. I would recommend they be able to demonstrate their technical ability in detail.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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