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UX Content Specialist/Strategist IV
Minneapolis, Minnesota
Contract Position
It appears that you have already applied to this job.
Applied on September 29, 2020
Job Id #43057 Posted August 25, 2020


ESSENTIAL FUNCTIONS:

  • Writes, edits and implements content based on the content strategy, including voice and tone, and customer / business-centric site goal.
  • Reviews content with peers and senior content strategists to ensure they accurately represent the content strategies
  • Formally observes user interviews and usability sessions
  • Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
  • Assist in gathering requirements and assessing content needs of a given project
  • Update content logs, copy documents, CMS and other documentation systems
  • Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
  • Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
  • Applies and updates existing content strategies to accommodate new products and campaigns
  • Validates that content is correctly and accurate implemented across all platforms

SPECIFICATIONS:

  • Understands basic principles of content strategy and information architecture
  • Passionate about punctuation and grammar
  • Experience with user-centered design from concept to delivery
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
  • Knowledge of content strategy and UX best practices
  • Great problem-solver
  • A strong portfolio demonstrating past work experience and deliverables
  • Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
  • Experience with data-collection and analysis
  • Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
  • Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
  • Skilled in communication, presentation, interpersonal and analytical skills
  • Good grasp of quantitative data analysis

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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EQUAL OPPORTUNITY EMPLOYMENT SURVEY

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such am impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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