Horizontal Talent wins ClearlyRated’s 2024 Best of Staffing Client, Employee and Talent Awards for Service Excellence

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Horizontal Talent is excited to share that we have won the Best of Staffing Client, Employee and Talent Awards for providing an exceptional experience for the companies we work with, the job seekers we place and our own internal employees. Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction, and fewer than 1% earn Best of Staffing for Employee Satisfaction. 

“Winning ClearlyRated’s Best of Staffing Client, Employee and Talent award is a humbling honor that I’m extremely proud of,” said Horizontal Talent Cofounder & CEO Jeremy Langevin. “Thank you to our amazing partners who trust us with their job search and hiring needs and thank you to our internal staff who embody our 5 core pillars of collaboration, greater good, integrity, positive energy and hustle day in and day out. Here's to another year of building relationships!” 
 
Presented in partnership with Gold sponsor ClearEdge Marketing, ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates and employees.  
 
On average, clients and candidates of winning agencies are 60% more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Additionally, employees of winning agencies are more than 2 times less likely to be dissatisfied with their staffing firm compared to those working with non-winning agencies. 

Learn about our scores 

Satisfaction scores: 
 
• 73.7% of clients scored us as a 9 or 10 out of 10 which is significantly higher than the industry’s average of 52%. 
• 72.7% of candidates scored us as a 9 or 10 out of 10 which is significantly higher than the industry’s average of 50%.  
• 73.9% of internal employees scored us as a 9 or 10 out of 10. 
 
Net Promoter Scores:  
 
• Client score: 71.6% (industry average: 36%) 
• Candidate score: 66.3% (industry average: 30%) 
• Employee score: 71.7%, exceeding the 50% global NPS standard for an “excellent” employee experience rating.  
 
This is the fifth year we’ve won Best of Client satisfaction, fourth year we’ve won Best of Talent satisfaction and third year we’ve won Best of Employee satisfaction.  

Learn more about our scores and read our testimonials on ClearlyRated's website

 
About Horizontal Talent 
 
Whether it’s hiring great candidates or landing the perfect IT, marketing & creative or business strategy job, Horizontal will help enable your business. If you’re unsure what type of role you want to hire or apply for, don’t worry. Our 3 services include direct hiring, staff augmentation and statement of work project teams, and we will ensure that your needs are met.  

Horizontal Talent: We help the world work better.  

 

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